1. Q: Are you a manufacturer or trading company?
A: We are a professional manufacturer with our own factory and export license. All excavators are produced, inspected, and shipped directly by us.
2. Q: Which countries do you export your excavators to?
A: We export to many countries including Russia, Peru, Australia, the USA, Canada, the Philippines, South Africa, and more.
3. Q: Can I customize the excavator with my logo or color?
A: Yes! We support OEM services including logo printing, paint color, and even configuration upgrades based on your needs.
4. Q: What is your delivery time after payment?
A: Normally within 7–15 working days for standard models. For customized machines, the delivery time may vary.
5. Q: How do you pack the excavators for shipping?
A: All machines are securely packed in steel frames or wooden cases. We also support container loading for bulk shipments.
6. Q: Do you provide spare parts and after-sales service?
A: Yes. We provide a full set of spare parts and online technical support. Local service is available in some countries via our partners.
7. Q: What documents will you provide after shipment?
A: We provide the Bill of Lading, Commercial Invoice, Packing List, Certificate of Origin, CE Certificate, and any other documents required by your customs.
8. Q: Can I inspect the machine before shipment?
A: Of course! You are welcome to visit our factory. Or we can provide detailed photos, videos, and even live video inspections before delivery.
9. Q: What engine brands are available in your excavators?
A: We offer trusted engine options like Koop, Changchai, Yanmar, and others depending on your local emissions and performance needs.
10. Q: How do I place an order ?
A: Click "Start Order" or "Contact Supplier" on our page. Our team will guide you step by step through the process including machine selection, payment, shipping, and support.
Audited Supplier 
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